kria Terms and Conditions

This document sets out all the conditions for using the kria platform in detail. Please read the entire document carefully before opening an account or using any service.

Legal Document SSL Secured For Ages 21+
Last Updated: January 2025
Important Notice: These terms and conditions apply to all users of the kria platform. By using the service, you are agreeing to all of these terms. If you disagree with any term, please stop using the service.

Table of Contents

In this document, "kria", "platform" or "service" refers to the kria website and all its associated services. "User", "member" or "you" refers to any person who has registered on the kria platform or is using the service.

"Account" means the personal user profile created by registering on kria. "Balance" means the total funds held in the account (including both real money and bonuses). "Wagering Requirement" means the condition specifying how many times bonus funds must be wagered before they can be withdrawn.

"Net Loss" means the amount remaining after subtracting total winnings from total losses over a given period. "Verification" means the process of submitting documents required to confirm identity.

To use kria's services, users must meet the following conditions:

  • You must be at least 21 years of age. No person under the age of 21 may open an account or use any service.
  • You must open an account for yourself personally — not on behalf of or as a representative of anyone else.
  • Each person may open only one account. If multiple accounts are found, all of them will be closed and all bonuses will be cancelled.
  • All information provided must be accurate and complete.

If a user opens an account with false information, kria reserves the right to suspend or close that account at any time. Proof of identity or other documents may be requested at any time to verify age.

3.1 Registration Process

To open an account on kria, you must provide your full name, an active mobile number, an email address and any other required information. Identity is confirmed during registration through OTP verification.

3.2 Password and Security

It is the user's own responsibility to keep their account password confidential. You should not share your password with anyone. If you suspect unauthorised access to your account, contact the kria support team immediately. You are advised to change your password regularly.

3.3 Account Verification

Before making a withdrawal, or as directed by kria, users may be required to verify their identity. This may involve submitting a national ID card, passport or other government-issued document. Certain services may be restricted until the required verification is completed.

4.1 Deposit Methods and Minimum Amount

kria accepts deposits via bKash, Nagad, Rocket and bank transfer (including major Bangladeshi banks such as Sonali Bank and Dutch-Bangla Bank). The minimum deposit amount for each method is ৳300.

Deposits are usually processed quickly. If a deposit takes a long time, please contact the support team. Using an incorrect reference or transfer ID may cause delays.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals generally take 5–30 minutes to complete. Withdrawal methods are the same as deposit methods — bKash, Nagad, Rocket and bank transfer.

  • Account verification must be completed before submitting a withdrawal request.
  • Bonus funds cannot be withdrawn until the related wagering requirements have been met.
  • Withdrawals may be sent back via the same method used for the original deposit.
  • kria reserves the right to suspend a withdrawal request if suspicious activity is detected.

5.1 Welcome Bonus

kria offers a 100% bonus on your first deposit, up to ৳8,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: if you deposit ৳1,000 you receive ৳1,000 in bonus funds, giving a balance of ৳2,000, and you must wager ৳1,000 × 10 = ৳10,000 before the bonus can be withdrawn.

A bonus is not a cash payment — it is a benefit granted against your deposit that can be withdrawn under specific conditions. Winnings from bonus funds can only be withdrawn after the wagering requirement has been completed.

5.2 Other Promotions

kria runs various weekly and special promotions. Each offer has its own terms, which are clearly stated in the promotion details. General conditions include:

  • Each bonus offer must be claimed within a specified time period.
  • You cannot claim the next bonus until the wagering requirement for the current promotion has been met.
  • Deposits made via bKash, Nagad, Rocket or bank transfer are generally eligible for promotions.
  • Attempting to claim bonuses using multiple accounts will result in all accounts and bonuses being cancelled.
  • kria reserves the right to modify or discontinue any promotion.

5.3 VIP Program

kria's VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier earns a weekly cashback at a specific rate. Cashback is calculated based on the net loss for the week. For example, a Gold tier member who has a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 in cashback.

All games on kria are conducted fairly and transparently. Each game has its own rules, which are available in detail within the game. Please keep the following in mind when playing:

  • Once a game round has started, it generally cannot be cancelled.
  • If a game is interrupted due to a technical issue, kria will make its decision based on recorded data.
  • kria reserves the right to correct any incorrect amount displayed due to a system error.
  • In live casino games, the dealer's decision is considered final.
  • In sports betting, results may be revised after they are announced (for example, following an official correction). In such cases, the updated result will apply.

The activities listed below are strictly prohibited on the kria platform. Violating these rules will result in permanent account closure and the associated balance may be forfeited:

  • Playing games or placing bets using any automated software, bots or artificial processes.
  • Operating an account using someone else's identity or providing false information.
  • Knowingly exploiting any game error or bug to gain an advantage.
  • Using the platform for money laundering or using funds obtained from illegal sources.
  • Attempting to exploit the bonus system to gain an unfair advantage.
  • Engaging in fraudulent behaviour towards other users or using coordinated betting strategies.

Details of how kria collects, stores and processes users' personal information are set out in our Privacy Policy. By registering, you are also considered to have consented to that policy.

All data on the platform is protected through SSL encryption. Users' personal information is not sold to third parties. However, information may need to be disclosed due to legal obligations or at the request of authorities.

kria believes that gambling or betting is a form of entertainment, not a source of income. The kria platform is for people aged 21 and over only. We encourage users to play in a healthy and informed way.

Our Responsible Gaming Guide has detailed information on deposit limits, self-exclusion and support. If you feel that your own or someone you know's gambling habits are getting out of control, please contact the support team.

  • Only bet what you can afford to lose.
  • Do not play with borrowed money or someone else's funds.
  • Do not place bets out of emotion or to chase losses.
  • Use the option to temporarily close your account if needed.

kria may temporarily suspend or permanently close an account in the following circumstances:

  • If any clause of these terms and conditions is breached.
  • If documents requested for verification are not provided within the specified time.
  • If suspicious or unusual activity is detected on the account.
  • On the instruction of a court, investigating authority or competent authority.

If an account is suspended, the user will be notified by email or via live chat. If you wish to appeal, you may do so by contacting the support team.

kria provides the platform on an "as is" basis. kria accepts no liability for the following:

  • Losses caused by technical issues, server downtime or internet connection disruption.
  • Delays or errors caused by third-party payment providers.
  • Losses resulting from a user's own negligence or sharing their password with others.
  • Any financial loss arising from gaming — gaming always carries financial risk.

If a loss occurs due to the direct fault of kria, the maximum liability in that case will be limited to the total amount of the relevant transaction.

kria reserves the right to change these terms and conditions at any time. When changes are made:

  • The updated version will be published on the website and the date will be updated.
  • For significant changes, users may be notified by email or via live chat.
  • Continuing to use the service after any changes will be taken as acceptance of the new terms.

Visit this page regularly to stay informed about the latest version of the terms. For general information about kria, you can visit our About Us page.

If you have any questions or concerns about these terms, please contact our support team. kria provides support in Bengali and English 24/7 via live chat and email.

Support email: [email protected]

For quick answers to common questions, read our FAQ — it has detailed information on accounts, payments, bonuses and more.

Final Statement: These terms and conditions have been prepared in Bengali and this is the final version. Using the service means you have given your full consent to all these terms. If any dispute arises, both parties will try to resolve it through discussion.
21+ Only Last Updated: January 2025